Fluency-as-a-Service (FaaS) makes AI voice interfaces more available and effective for anyone regardless of their use-case or language
MONTREAL, CANADA – December 20, 2017 – Fluent.ai Inc. (www.fluent.ai), creator of the world’s first acoustic-only multi-lingual voice interface for intelligent devices and user interfaces, is now offering an intuitive and flexible Platform-as-a-Service, FaaS, for developers and individuals to quickly customize reliable and robust voice capability for consumer devices and cloud service applications.
“Fluent.ai can voice-enable the world’s devices in a way that accurately understands the user regardless of language, accent, speech impediment or background noise,” said Niraj Bhargava, CEO of Fluent.ai. “With our new flexible and scalable FaaS platform, development teams of any size can implement a voice interface capability specific to their needs, quickly, with AI modules that update in real time through the cloud.”
Brief with Fluent.ai at the Consumer Electronics Show, Jan. 9 to 12 in Las Vegas, or contact its team in Montreal, to learn more. To book time, please email [email protected]
Fluency-as-a-Service (FaaS) builds on Fluent.ai’s proven and patented artificial-intelligence product, the Fluent AI Engine. This enterprise-grade voice interface uses sophisticated neural network and machine-learning technologies to learn language on the fly like children do – by learning to associate a specific sequence of sounds with an intended command or action. This makes Fluent AI the first entirely acoustic voice interface – eliminating the costly, complex and often inaccurate step of converting speech to text typical of AI voice assistants and speech-recognition systems.
While the service and software are available securely from the cloud, the voice recognition technology can also be downloaded and employed off-line without an Internet connection.
Who can use FaaS? Independent software developers, OEMs and integrators, and service providers, such as those that want to add automated and multilingual voice response capability to their customer service or call centre operations.
Conventional speech-recognition systems require months, even years, to develop support for additional languages or accents. It takes thousands of speech hours and hundreds of speakers to program a single language or accent. This scale of effort is required regardless of the application.
“Because it bypasses text transcription, Fluent.ai has gone where traditional speech recognition can’t, to break down the barriers that limit voice user interface adoption,” said William Tunstall-Pedoe, AI entrepreneur, Evi Technologies founder (acquired by Amazon) and strategic advisor to Fluent.ai. “Highly accurate and reliable voice enablement can be embedded in a device in a matter of weeks. This makes FaaS ideal for customer-service applications and smart devices for the Internet of Things, where specific commands are required for a given context.”
FaaS is available through a monthly subscription model for OEMs, developers, integrators and service providers today. Its key features include automated model building and performance tuning, data collection, analytics, and the ability to quickly add dialects, language and personalization.
What customers are saying
Design 1st (www.design1st.com) is one of the largest and most experienced independent product-design firms in Canada, with more than 700 projects, 20 years, and 130 client patents under its belt.
“Our partnership with Fluent.ai on a voice-enabled consumer device will bring an element of convenience as well as fun and increased enjoyment value to the user experience,” said Kevin Bailey, CEO of Design 1st. “Voice-augmented interfaces offer more natural and engaging interplay, enhancing the relationship between user and device. FaaS will play an important role for our team to quickly design new voice interfaces into our clients’ hardware and IOT products.”
KaiOS (www.kaiostech.com) powers a new category of lite phones and other IoT devices that require limited memory, while still offering a rich user experience. It’s rolling out globally and has grown from zero to tens of millions of users in its first year in the market.
“FaaS empowers developers to voice enable their devices in parts of the world that may not speak English and may not have strong Internet connectivity,” said Sebastien Codeville, CEO of KaiOS. “It also offers an alternative to key-based input on basic devices without touchscreens, like T9 keypads, greatly enhancing the value and usability for consumers.”
Also learn about Fluent.ai’s new wake phrase capabilities at CES
Fluent.ai will be running a show special at CES to promote its new wake phrase solutions for voice-enabled devices, with discounted pricing options for implementation. Learn more at www.fluent.ai.
About Fluent.ai Inc.
Fluent.ai (www.fluent.ai), offers a noise-robust and secure, offline or online, voice interface speech-recognition technology for OEMs and user-interface designers who want to swiftly enable voice command in their products and services with near-perfect accuracy. While conventional speech recognition is standardized for search functions and requires an Internet connection to convert speech to text, Fluent.ai’s unique acoustic-only approach works on the edge, even in noisy environments, and adapts to the individual. Fluent.ai employs a sophisticated neural network to learn intent the same way people learn. Because of this approach, Fluent.ai’s artificial-intelligence product – the Fluent AI Engine, conveniently available with the new self-serve Fluency-as-a-Service platform, can be up and running at a fraction of the cost, in a fraction of the time, and with unmatched accuracy versus conventional speech recognition, for any language, accent or speech impairment.
Leo Valiquette for Fluent.ai Inc.